GPO

Transformation Program Director / Global Process Lead

Location: Global / Hybrid (flexible)

Engagement: Contract

The Role

Our client, a global organisation undergoing significant business and systems transformation, is seeking an experienced Transformation Program Director / Global Process Lead to lead the evolution of their NetSuite platform and the introduction of additional enterprise tools across the business.

This role will play a critical part in shaping global processes, driving standardization, and ensuring technology enables scalable growth.

Key Responsibilities

• Lead a global transformation program focused on NetSuite development and process optimization.
• Act as the global process owner for key end-to-end business processes.
• Define and deliver the NetSuite roadmap, including enhancements, integrations, and future-state design.
• Oversee the selection and implementation of complementary digital tools (e.g. reporting, planning, automation, integration platforms).
• Manage internal teams and external partners to ensure high-quality delivery.
• Establish strong governance, program controls, and executive-level reporting.
• Drive change management, stakeholder engagement, and user adoption across regions.

Candidate Profile

• Demonstrated experience leading enterprise or global transformation programs.
• Strong NetSuite experience, ideally in multi-entity / multi-country environments.
• Deep understanding of Finance and Operations processes (e.g. O2C, P2P, R2R).
• Experience integrating ERP platforms with broader technology ecosystems.
• Comfortable operating at senior stakeholder and executive level.
• Structured, delivery-focused, and commercially minded.